63. Do I have to use the online form to submit a design?   Back
We understand that some of our customers think it is a hassle to submit designs via an online form. When developing this website our staff did their best to make the design submission process as easy and user friendly as possible. We think submitting a design via our online form is just as easy as submitting a design via email, and the benefits of doing this are tremendous.
It is much better to submit designs to us via our online form rather than email. When you submit a design to us via an online form, the design is automatically processed into our system, and sent directly to the digitizing manager. When you submit a design to us via email, the design must first be received by us, then manually processed into our system, and then manually sent to the digitizing department. If you still insist on sending a design to us via email, please submit the design request to services@superbdigitizing.com.When submitting a design to us via email, please be sure to include the type of format you need (.dst, .pes, .cnd, etc..), the type of material the design will be sewed onto, the desired size of the design, and where the design will be sewed onto (hat, left chest, back).

Related:
Q6.How do I get my finished embroidery design?
Q17.Do you sell your stock design?
Q28.What is the minimum digitizing size for letters?
Q39.What is the difference between the different stitch density levels for the embroidery digitizing file?